Below is some key information on accessible travel in Kent to help you discover the Garden of England by public transport
By Train
Southeastern is Kent’s network rail provider, running services to and from over 90 railway stations in Kent. They have produced an Accessibility Guide which provides guidance on where you can get help and assistance with your journey requirements and the facilities you can expect to find on the trains and at the stations. They have also produced a Station Access Guide, detailing whether there are steps, toilets, staff etc. at all stations across the Southeastern network.
By Bus
Our bus companies are dedicated to providing the best service possible for disabled customers. Check out their individual policy statements here for more information:
North and West Kent – Arriva
South and East Kent – Stagecoach. Email: KentSussex.Disabilityhelpdesk@stagecoachbus.com
Disability Helpdesk: Tel: 08456 00 22 99 or 01227 812409 (Typetalk calls welcome.)
Taxis
There are several taxi companies throughout Kent with accessible vehicles.
A list of accessible taxi services in Kent is provided by Accessible Countryside.
We advise visitors to contact each company to confirm they meet their access needs.
Parking
All of the major towns and cities have allocated Blue Badge parking areas.
Cross Channel Travel
Our Cross Channel operators welcome all customers and will offer whatever assistance they can to make your journey as comfortable as possible. Please inform them when making your booking if you or your passengers require any special assistance and they can make the necessary arrangements for you
Ashford & Tenterden Canterbury, Herne Bay and Whitstable Dover, Deal & Sandwich Faversham, Isle of Sheppey and Sittingbourne Folkestone, Hythe & Romney Marsh Gravesend & Dartford Maidstone Margate, Broadstairs & Ramsgate Rochester, Chatham & Gillingham Sevenoaks Tonbridge and Malling Tunbridge Wells