ACCESSIBILITY STATEMENT
This accessibility statement applies to www.visitkent.co.uk, run by Kent County Council.
We want as many people as possible to be able to use this website. This means you should be able to:
- change colours, contrast levels and font sizes
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard or speech recognition software, and
- listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.
We have also made the website text as simple as possible to understand.
How accessible is this website
We recognise that some parts of this website are not fully accessible. These are noted below:
- There may be some colour contrast issues with text boxes over imagery
- There are some colour contrast issues with icons over imagery and other areas of the website
- The search function may not be fully accessible by keyboard movement
We are working with our accessibility team and developer and aim to update these by April 2026.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Alternative formats
Translation tools:
If you or someone you know needs information in a different language, browsers like Edge, Chrome and Safari can translate pages into over 100 languages.
Find out how to change languages and translate web pages in:
You could also download the Microsoft Translator app to have real-time translated conversations.
Other formats:
If you need us to provide information in an alternative format, such as braille or a language other than English contact us:
Email : alternativeformats@kent.gov.uk
Phone : 03000 42 15 53
An English-speaker will take details of what you need and arrange a translation or interpreting service for you.
We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.
View the site your way
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.
AbilityNet provide advice on making your device easier to use if you have a disability.
Complaints process
If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, use our complaints process to register your difficulty. This helps us improve our processes.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Preparation of this accessibility statement
This statement was prepared on 9th January 2026. It was last reviewed on 9th January 2026.
